Help Desk
Welcome to the Nature Choice Help Desk
At Nature Choice, we are committed to providing you with the best possible customer service experience. Below are some ways you can reach out to us and find assistance.
Customer Support Contact Information:
- Email: natureschoiceinternational@gmail.com
- Response Time: We aim to respond to all inquiries within 24-48 hours.
Common Issues:
Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your delivery.
Damaged or Defective Items:
- If you receive a damaged or defective item, please email us at natureschoiceinternational@gmail.com with your order number and a photo of the damaged item. We will assess the situation and provide a solution accordingly.
Product Inquiries:
- For any questions regarding our products, please refer to our FAQs section. If you need further assistance, feel free to reach out via email.
Shipping and Delivery:
- Delivery typically takes 5-7 working days. For any questions regarding shipping, please check our Shipping Policy or contact us directly.
Account Management:
- If you need assistance with managing your account, such as updating your shipping address or password reset, please contact us at natureschoiceinternational@gmail.com.
General Inquiries:
- For any other questions or concerns, please don’t hesitate to contact us at natureschoiceinternational@gmail.com. We are here to help!
Feedback and Suggestions:
- We value your feedback and suggestions. Please let us know how we can improve your experience with Nature Choice.
Thank you for choosing Nature Choice! We look forward to assisting you.